Caseys General Stores
Reviews and Complaints
I have already gave you the reason I’m complaining
Not pissed. Misunderstanding
Prompness
To give feedback as to why I will avoid Casey's for any purchase whrn at all possible.
I used my debi/credit card to buy $30 of gas. Your store not only took $30 out of my bank account BUT ALSO TOOK $150!
That $150 was all I had in my bank to cover an automatic deduction for health insurance! I became overdrawn over $50 in my account because YOUR STORE took $150 UNAUTHORIZED! I had to track down what happened when I became overdrawn! How can you legally even do that?!?
You took the $30 I got gas for. So, if you have my card information, does that mean you can take any amount of money you want?!? It took 7 days for you to put it back in my account! So I had to borrow money to cover what you did to me!
So, how much interest did you get on my money for those 7 days? Do you take allot of money from innocent customers to draw interest in?
You put me out of commission for 7 days and I should be compensated for that. Im on social security fixed income and you messed up my account.
User's recommendation: BEWARE!
Rude employee
User's recommendation: Training employees on customer service
Sanitary and health violation and food poisoning
User's recommendation: look carefully to meake sure food looks the way it should
About the store manager
Need help list my phone and all my stuff through caseys app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kansas City, MissouriReasoning with me please
I really don't have a problem..as a matter of fact I have no complaints except for my stupidity...I was recently fired from Casey's in st.joseoh mo 64501 from the Casey's on 22nd and walnut ..it's nobody's fault but my own..and I'm emailing hoping that I could get my job back and come to some agreement of probation period...I was fired this one time as the reasoning my gm had given to me was I have been rehired to many times..my Gm had told me I could come back but the application wouldn't go Thur..as much as I want my job back the store could use my assistants as u have seventeen years olds working to cover shifts and doing things your contract says they shouldn't do...I'm not here to get anyone in trouble or any of that I'm just asking for one more chance please...losing my job has made me relise how important not is to be on time and to call in advanced with a doctor's note if I'm gonna miss..I hope this gets to som.eome who could help me id appreciate it please and thank u Thank u
Carrie Ramirez
User's recommendation: It's a good place it's got awesome co workers and and I miss working there in the kitchen with my work family
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Honolulu, HawaiiOver Charged for items on purpose
- Terrible customer service
Preferred solution: Apology
User's recommendation: Don't shop there
I worked for Caseysfor 14 years and I’m shocked with how things have gone down hill
Preferred solution: Better service. 0
Fraud
User's recommendation: Horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Danville, IllinoisAccount
Was refused service on cashing in scratch off tickets.
Given review of how an upset customer can be
User's recommendation: I will tell everybody in the neighborhood since you are less than a half a mile away from me to not ever come here again go across the street to *** and go
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Next time pay inside first and specify a dollar amount before you pump. All pay at the pumps block off a large amount of money.
It will fall off in two business days. Most people use a credit card and never notice this practice.