Contact Caseys General Stores Customer Service
Caseys General Stores Phone Numbers and Emails
Toll-Free Number:
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(866) 922-0767
Customer Service:
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(515) 965-6100
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(800) 582-2611
Caseys General Stores Email:
Contact Information
Caseys General Stores Website:
Caseys General Stores Help Center:
Corporate Office Address:
Other Info (opening hours):
Casey's Guest Support Hours
Monday - Friday: 8:00 am - 7:00 pm Central
Saturday-Sunday: 11:00 am - 7:00 pm Central
How Good is Caseys General Stores's Customer Service?
Summary of Caseys General Stores Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Caseys General Stores?
Account Question:
- “Trying to get my account”
- “Problems with account”
- “Can't log in to rewards”
Request for Information Question:
- “Can't remember my Casey's rewards app, email or password”
- “About my pizzas”
- “Complaint about a store”
Employment Question:
- “Payroll issues”
- “Wages”
- “Payroll”
Staff Question:
- “It's about the service at a store in Minnesota”
- “For I ask for help on one of your pumps the girl came out and help me then when she was done, I wouldn't say to get a cuppa coffee and the kitchen manager was yelling at her about helping me in front of about nine customers. at all. You never talk to”
- “Complaint about manager”
Payments and Charges Question:
- “Double charge in account”
- “Charged for something I never got”
- “I was charged the wrong amount for gas”
Cards Question:
- “Gift card error code”
- “My caseys rewards card”
- “Credit card”
Product/ Service Question:
- “Car wash redeem is not working”
- “Offer is not working”
- “Hostile work environment”
Shipping and Delivery Question:
- “Delivery mistake”
- “Okay I bought a $50 millionaire blowout ticket in Aurora Missouri at the northtown location I take it go back in there and they they get the money out of the safe they get the $500 and then they proceed to tell me they can only cash in $100 then that”
- “I didn't get my paycheck”
Refund Question:
- “Online order refund”
- “I ordered a pizza for pickup and due to the snow storm the store is closed I want a refund or how do I go about getting my pizza”
- “Refund”
Website/ Application Question:
- “App”
- “App issues”
- “Your mobile site is in error”
Return/ Replace Question:
- “Soft post not returned to account balance”
- “Change”
- “Tax returns.”
Activation/ Cancellation Question:
- “Cancel my wage garnishment”
- “Cancel an order”
- “I was told to cancel a order because store was unable to fill the order”
Other Question:
- “It's complicated”
- “Problem with the app”
- “To find # for Casey's N. 27 & Superior in Lincoln, NE”
About
Casey's General Stores, Inc. is a chain of convenience stores. The company was founded Donald Lamberti in 1959. Its headquarters is based in Ankeny, Iowa, United States. Casey's General Stores has more than 1,900 stores in 15 states including Arkansas, Missouri, South Dakota, North Dakota, and Wisconsin. They offer a wide selection of name brand food and drinks. It is possible to order pizza, burgers & sandwiches, bakery & sweets, salads, and appetizers. The stores provide special offers. It also sells Gift Cards and Car Wash certificates. The company has a Loyalty Program. Casey's General Stores is traded on the NASDAQ under the ticker symbol CASY.

Caseys General Stores is ranked 120 out of 440 in Food Stores category
USA
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