Caseys General Stores

Reported it to the Store manager Amber Richardson at the milam location in MexiaTexas she claimed we would never have to be on the schedule together again and she continued to allow him to be disorderly inside of the store in front of customer screaming loudly having a mental breakdown and taking it out on me because I'm the only employee on duty with Kenneth merriman and the last time he assaulted me I received a criminal trespass and and was terminated because of his actions over 2 month period I didn't even do anything to me but try to help him ring up customers when he abandoned them and left them to go help a customer that wasn't even in the line I was getting ready to go home for the day he was relieving me but before I clocked out I was trying to make sure everything was good with him even though he had been very mean to me previously ever since the first week of my employment there's a lot more to the story I will be making an internal investigation complainit

Haven't been able to change a phone number on my account for over a year because the number I'm changing to used to belong to another person. I no longer have the number that the account was opened under, can't open a new account because the email address already exists.

When I finally get through to a live person, I'm told that the account doesn't exist, then told they added it. Still can't access the app (says 'user disabled') or the web (says 'delete cookies'), but inexplicably the website recognizes the email enough to let me change the password...only to go through it all over again when trying to log in. Told by the supposed tech, 'This could take awhile...' rather than anything helpful.

I'm done with this crap company. I want all my data deleted from their system, but apparently only I can delete the account...by logging in first.

I went to Casey's after work. My car had run out of gas, and I needed to get a little bit of gas to get it started. I went into the store, got some other things, asked for gas, but the cashier said she couldn't do gas right now because her register was updating. Okay, I didn't want to wait for it, I thought I would worry about the gas tomorrow. I paid for my purchases and went to leave the store. She suggested I might want to try to pay at the pump as that might work. So, I went out there and tried to pay at the pump. The gas pump accepted my card, ran like it was going to do a transaction, and then popped up and requested me to see the cashier. I rolled my eyes, figuring it wasn't going to work, and hit cancel. It responded with 'transaction canceled', and returned my debit card.

Later that evening, I went to make a purchase online and noticed that my account was extremely low, much lower than it should be. I logged onto my bank website and realized that Casey's had put a hold for $175 on my account for a purchase that I didn't make. It reflected that I paid $1. For paying $1, they were going to hold $175. Not to mention, I made no purchase at all, not even a dollar. To add insult to injury, I looked at my bank account today, and the $175 was still pending, but the transaction that I made inside, when I paid them 2 minutes earlier, had processed and was completed.

It's quite disturbing that they can swiftly take my money, but they can't release money that I didn't even spend as quickly. It's ridiculous that we, as consumers, have to deal with this kind of nonsense just because they can do it, and nobody's going to do anything about it. It's sickening, actually. I have included screenshots of my bank statement to show where the $175 hold is still on hold, but the $13 purchase that I made has already been processed.

I've had to replan my entire financial outlook for the weekend. I understand $175 might not seem like a lot to most people, but to me, that's a significant chunk of my funds.

I ordered a pizza from Casey's at 1038 River Forest Rd in Evansdale, Iowa 50707. The wait time was 15 minutes, but I was there in 20 minutes.

I waited patiently for 2 minutes, and neither employee acknowledged my presence. The guy waiting before me said I would have to yell back at them because they were also ignoring him. I politely asked if my pizza was ready, and the young kid said it was just going in. I asked if the pizza was going to be late if they would notify me.

The manager started yelling at me, and both said I was being rude. I asked for a manager, and the lady said she was the manager. She then started downgrading me and talking and saying lots of rude things to me. I said I was right there and she didn't need to talk to me like that.

She kept going on and on. I said she didn't need to carry on and just stop talking and going on. I simply asked to be notified if the pizza was going to be late.

She said she was not going to give me my pizza, and to go somewhere else. She was being very disrespectful and unprofessional.

I was in the Rolla, Mo. Hwy 72 location approximately 10:30 am today (Sat.)

to buy a fountain drink, when I pressed the Dr.

Pepper my cup slipped and hit the Sprite, this caused the Sprite nozzle to come off into my cup, mixing the

Dr. Pepper and Sprite.

The Sprite sprayed me in the face, on my shirt, and my Right arm.

I asked to use the sink approximately 3 feet away in the Kitchen and a male worker told me I had to use the bathroom and stood between me and the kitchen sink, then proceeded to tell me that sink is for employees only, while seeing I was sprayed with soda.

Luckily I am nice, but he is going to mouth the wrong person in the workplace and a not so nice customer is going to respond to the situation much differently than I did.

He needs an attitude adjustment.

I paid for my mixed soda, when I only wanted a Dr.Pepper, hash brown, and sausage egg and cheese sandwich and left the store with soda still on my face, shirt and right arm.

He could have offered me a wet towel to wash my face and arm with, but noooo, He wanted to play the tough difinant game, causing me to have a bad experience in your store today.

Tim Rolufs