Caseys General Stores - Rewards points taken--now discount given
I watched my son use his Hy-Vee rewards card on Thursday for a nice discount...cha-ching! Success...a happy customer.
I did the same thing the next day...the pump instructed to insert my rewards card, pump gas, pay inside.
When I went to pay there was no rewards discount!! The cashier said, "It shows that you used your card but I can't do anything about making it give a discount here."
That was $4.00 I had figured into my budget...I would appreciate recovering that.
I called the corporate office number I found on line, left the requested message, but in a week I have yet to hear back from anyone.
I have since heard from people in the area, "that Casey's always has problems with their pumps" That is unfortunate because it is in my neighborhood and I would like to support it.
Reason of review: takes rewards points/no discount given.
Monetary Loss: $4.
Preferred solution: Let the company propose a solution.
Location: 2114 W Farmington Rd, Peoria, IL 61604, USA
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Comments
Please avoid publishing any personal information and promotional content
That's because in the end it's a hyvee card so you need to contact them..idk why people use this stuff and the pumps. Hit enter when asked if you have a card and have them swipe it inside just like you shouldnt pay at the pump because of skimmers and stuff.
PISSED OFF site did not allow me to complete the rating part of the form it gave me to fill out! What's that?Type your message here